Frequently Asked Questions (FAQ) – VirtuBooks 360, Bookkeeping Services
Your questions, answered with clarity and care.
What is VirtuBooks 360?
VirtuBooks 360 is a virtual bookkeeping service designed specifically for small business owners. We help you stay financially organized, compliant, and confident—without the stress of doing it all yourself. From monthly reconciliations to clean-up projects, we’ve got your books covered.
What is bookkeeping?
Bookkeeping is the process of systematically recording and organizing all financial transactions of a business. This includes tracking income, expenses, assets, liabilities, and equity, ensuring that all financial information is accurate and up to date. Bookkeeping forms the foundation for all other accounting processes and is essential for business decision-making, tax compliance, and financial transparency.
Why is bookkeeping important for my business?
Accurate bookkeeping allows you to understand your company’s financial health, make informed decisions, comply with tax regulations, and avoid costly errors or penalties. It also helps you prepare for audits, apply for loans, and develop business strategies based on reliable data.
What types of businesses do you serve?
We provide bookkeeping services to a wide range of businesses, including small startups, established companies, sole proprietors, partnerships, and nonprofits. Our team is experienced in various industries such as retail, hospitality, professional services, e-commerce, and trades.
What bookkeeping services do you offer?
Recording daily financial transactions
Bank and credit card reconciliations
Accounts payable and receivable management
Payroll processing
Financial reporting and analysis
Clean-ups and Catch-up
Tax preparation support
Budgeting and forecasting
Consulting on accounting software
Educational tools and resources
Community support via our private Facebook group
Need something custom? Just ask - we’re flexible.
What’s the Facebook group about?
Our private Facebook group is a free community for small business owners to:
Share tools, tips, and resources
Ask bookkeeping and cybersecurity questions
Access exclusive freebies and checklists
Connect with like-minded entrepreneurs
It’s part education, part support, and all about helping you thrive.
What is the difference between bookkeeping and accounting?
Bookkeeping focuses on recording and organizing financial data, while accounting involves analyzing, interpreting, and reporting that data. Bookkeepers gather and record the data; accountants use this information to prepare financial statements, conduct audits, and provide strategic advice.
How do I begin using your bookkeeping services?
Simply contact us via phone, email, or our website to schedule an initial consultation. During this meeting, we’ll discuss your business needs, current bookkeeping processes, and how we can tailor our services to suit your goals.
What information do I need to provide?
To get started, you’ll need to supply basic business information, access to relevant financial records, banking and credit card statements, and current accounting software (if any). We will guide you through the entire onboarding process to ensure a smooth transition.
How long does onboarding take?
Onboarding typically takes 3–5 business days, depending on how quickly we receive your documents. Clean-up projects usually take 4-6 weeks, but we’ll provide a timeline upfront.
Do you offer free consultation?
Yes! We offer a complimentary initial consultation to assess your bookkeeping needs and recommend the best service plan for your business.
How is my financial data kept secure?
We take data security seriously and use encrypted cloud storage, secure portals, and best-in-class accounting software to protect your financial information. Access is restricted to authorized personnel, and we adhere to all relevant data protection regulations. We also provide educational resources to help you protect your own systems and data.
Can you work with my current accountant or tax preparer?
Absolutely. We often collaborate with accountants, CPAs, and tax professionals to ensure seamless financial management and accurate tax filings for our clients.
Do you provide virtual bookkeeping?
Yes, we are a 100% virtual bookkeeping company. Our team uses secure online accounting platforms, allowing us to serve clients regardless of their location.
How often will you update my books?
Depending on your business needs, we can update your records on a daily, weekly, or monthly basis. We will establish a schedule that works best for you to ensure your books are always up-to-date.
Can you help me migrate from another bookkeeping system?
Certainly. We have experience migrating data from a wide variety of accounting platforms, ensuring a smooth transition with minimal disruption to your business operations.
What accounting software do you use?
Our team is proficient in leading accounting software such as QuickBooks. If you have a preferred platform, we are happy to work with it or recommend the best fit for your business.
How much do your bookkeeping services cost?
Our pricing depends on the complexity and volume of your financial transactions, as well as the level of service required. We offer transparent, customized packages to fit businesses of all sizes. Contact us for a personalized quote.
Is there a contract or commitment required?
We offer flexible service agreements with no long-term commitments required. Our goal is to provide value and earn your trust month after month.
How do I pay for your services?
We accept payments via bank transfer, credit card, or electronic payment platforms. Invoicing is typically done on a monthly basis, but we can accommodate other arrangements as needed.
Who will be my point of contact?
You’ll be assigned a dedicated bookkeeper or account manager who will oversee your financial records and be available to answer your questions or address concerns.
How do I communicate with my bookkeeper?
Communication can be carried out via email, phone, or secure client portals. We respond promptly to inquiries and schedule regular check-ins to review your accounts and provide updates.
What happens if I have questions or concerns?
Our team is always available to address your questions, concerns, or special requests. We pride ourselves on responsive and personalized service.
Will you handle my taxes?
While we focus on day-to-day bookkeeping, we also provide support for tax preparation and work closely with your accountant or tax professional to ensure all documentation is accurate and complete.
Can you help with sales tax and payroll tax filings?
Yes, we assist with collecting, tracking, and filing sales tax and payroll tax as needed, helping you stay compliant with state and federal regulations.
Are you insured and certified?
Our bookkeepers are certified professionals with industry-recognized credentials. We are fully insured to provide you with peace of mind.
Can you help with budgeting and forecasting?
Absolutely. We can assist in creating budgets, monitoring spending, and projecting future cash flow to support your business goals.
What sets your bookkeeping business apart?
Our commitment to accuracy, personalized service, data security, and ongoing support sets us apart. We strive to build long-term relationships with our clients and become trusted partners in their financial success.
How do I contact you for more information?
You can reach us by phone, email, or through our website’s contact form. We’re always happy to answer any questions you may have and provide more details about our services and processes.
Conclusion
For any further questions, please contact us at the email address or business address provided on our website.
Don’t hesitate to get in touch—we’re here to support you every step of the way.